Amit Chopra | Every Paisa Matters@EvryPaisaMatter·Jul 6
Hey @nikitabier, Looks like X has become extremely efficient at removing people from monetisation. Fair enough - keeping bad actors off the platform is important.
Now can some of those savings be invested in fixing your Ads Support team?
I can’t add or remove a payment method.
I can’t clear the outstanding balance because the payment flow itself throws an error.
So I’m literally trying to pay X, but X refuses to take my money.
The best part? Support keeps pointing me to the “Pay Now” button- the very button that throws the error. Every ticket ends in the same loop with no explanation, no ownership and no resolution.
It genuinely feels like every available engineer has been deployed to firefight elsewhere while human support has simply ceased to exist.
Surely there has to be a better experience than “We won’t let you pay, we won’t let you advertise, and we won’t tell you why.”
