Riho@Hana_to_kirin·Jul 4
@nikitabier
Hi Nikita,
I hope this message finds you well. I’m reaching out because I’ve been experiencing a serious issue with my Super Grok subscription that has gone unresolved for several months.
I signed up for an annual Super Grok subscription at ¥50,000, but I have been completely unable to access the service for months. I have contacted xAI support multiple times regarding this matter, but have not received a single response.
Paying ¥50,000 for a service I cannot use — with no support response — is simply not acceptable. I would greatly appreciate your help in resolving this as soon as possible.
Thank you for your time.
Best regards,
Riho